Delete Your Account
Buscando Amor Eterno uses one shared account across its website and mobile applications. Deleting your account removes access on every platform.
Request account deletion
What is deleted
We delete the shared account and associated active data, including your profile, photos, preferences, direct and lounge messages, likes, notifications, call invitations and logs, device notification tokens, subscriptions, support tickets associated with your account email, and account-related reports and activity records.
When it happens
Your account and the data listed above are deleted immediately once you confirm the request. Copies of your data that exist in encrypted backups are purged within 30 days as part of our regular backup rotation, and are not used to restore an active account.
What may be retained
We may retain the minimum information necessary to comply with legal obligations, resolve disputes, prevent fraud, or protect the safety of our community. De-identified or aggregated information may also remain.
Free access
All features are currently available at no cost, and no payment is required to use your account.